The Linguist

The Linguist 59,3 - June/July 2020

The Linguist is a languages magazine for professional linguists, translators, interpreters, language professionals, language teachers, trainers, students and academics with articles on translation, interpreting, business, government, technology

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@Linguist_CIOL JUNE/JULY The Linguist 3 CONTENTS News & editorial BRITISH COUNCIL FEARS . . 5 The campaign to save the organisation IN THE MEDIA . . . . . . . . . . . 5 GOING REMOTE . . . . . . . . . . 6 Freelancers adapt to new working practices Communications & marketing PROMISING PERFECTION . 12 Should linguists apply the marketing methods used by automated interpreting devices? BUILDING A WEBSITE . . . . 14 Tips for creating an effective online presence The editor reserves the right to edit all material submitted. Views expressed in The Linguist are not necessarily the official views of the Chartered Institute of Linguists. All rights of reproduction, translation and adaptation reserved for all countries. CIOL, The Linguist and officers accept no responsibility collectively or individually for the service of agencies or persons advertised or announced in the pages of this journal. The good faith with which we publish offers no implied/implicit guarantee. 14 The Linguist Editor M Moore linguist.editor@ciol.org.uk Sales D Butler +44 (0) 20 7940 3100; deborah.butler@ciol.org.uk Editorial Board Chair J Guardamagna BA MCIL CL (Translator) IAPTI APARU D Butler BA (Hons) (ex officio) A Carlisle MA FCIL (ex officio) C Fairfoull BA MA ACIL MCIPD AIRP M Moore BA (ex officio) J Oppedisano BA MA DPSI MCIL E Pavlopoulos LLB MAEd PGCE IoLET Affiliate M Pollard BA PhD FCIL FHEA K Trotman BSc MA DipTrans MCIL A Zafar BA CIOL Student Affiliate For a list of Council and committee members, see www.ciol.org.uk/council The Linguist, formerly The Incorporated Linguist, is the official journal of the Chartered Institute of Linguists QUESTIONING CLIENTS . . 16 How to establish a fair cancellation policy and ask customers for important information Features THE BIG IDEA . . . . . . . . . . . . 7 How one doctor launched a flashcard service to communicate better with Covid-19 patients BEYOND DOUBT . . . . . . . . . 8 The fascinating work of an expert witness, whose testimony can affect a trial's outcome EMBASSY INSIGHTS . . . . . . 11 Q&A with the Slovakian Ambassador THROUGH A PRISM . . . . . . 18 What can the emerging field of prismatic translation tell us about the translator's role? INSPIRED BY DIVERSITY . . . 21 How a series of translation workshops can broaden the outlook of school students WHICH CHINESE? . . . . . . . . 24 What clients mean when they ask for Chinese – and why it's vital that linguists understand A MAGIC WAND FOR SCHOOLS? . . . . . . . . . 26 Why primary pupils are finding motivation in a gaming app for assessing their language skills Reviews BOOKS . . . . . . . . . . . . . . . . 28 A look at Albert Costa's The Bilingual Brain Opinion & comment LETTERS . . . . . . . . . . . . . . . . 29 From raising bilingual children to online classrooms, readers respond to the pandemic Institute matters DEDICATION TO QUALITY . 30 Meet CIOL's Assessment Officer A LIFE WITH LANGUAGES . 31 One linguist's journey in her native Hungarian TALK OF THE CONFERENCE . . . . . . . . . . . 32 Highlights from the two-day event in pictures COUNCIL NEWS . . . . . . . . . 34 FRONT COVER © SHUTTERSTOCK 7th Floor, 167 Fleet Street, London EC4A 2EA; info@ciol.org.uk; +44 (0) 20 7940 3100; www.ciol.org.uk Printed by The Pureprint Group, www.pureprint.com. Published six times a year and distributed free of charge to Career Affiliates and higher grades of membership. Student and IoLET Affiliate members have access to the digital copy. Annual subscription £48 post free. Overseas subscription £63 (airmail Europe), £67 (airmail rest of world). ISSN 0268-5965 The Linguist is online at tl.ciol.org.uk; Subscribe at www.ciol.org.uk/subscriptions Apply to become a CIOL member at www.ciol.org.uk/membership © SHUTTERSTOCK

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